"Create a list of different things you've done. Your one-on-one meeting agenda, your kickoff call structure, your QBR deck. Link them in here. This can be helpful, not because in the interview you're going to pull it up on screen, but because if you're referencing it in your mind, you'll be confident. And when you get the job, all you're doing is taking it off the shelf, blowing the dust off, and you look like you're killing it in your first couple days because all you do is add the new branding."
A personal repository of work products — templates, playbooks, agendas, decks — that a customer-facing professional has built across their career. Used both for interview preparation and for getting up to speed faster in a new role.
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Jeff Moss
Founder, Expansion Playbooks. A decade studying customer retention and expansion data from 75+ recurring revenue businesses.